Privacy Policy

Last updated: December 15, 2024

Our Commitment to Privacy

At Rentbnb Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and profile information
  • Payment and billing information
  • Communications with our support team
  • Course progress and completion data

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • Log files and analytics data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our educational services
  • Process payments and manage your account
  • Send course updates and important communications
  • Improve our platform and develop new features
  • Provide customer support and respond to inquiries
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

3. Data Sharing and Disclosure

We May Share Your Information With:

  • Service Providers: Third-party vendors who help us operate our platform
  • Payment Processors: Secure payment partners for transaction processing
  • Analytics Partners: To understand platform usage and improve services
  • Legal Compliance: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes. Any data sharing is limited to the purposes outlined above and subject to strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your personal information:

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Regular security audits
  • Access controls and authentication

Organizational Measures

  • Employee training on data privacy
  • Limited access on need-to-know basis
  • Incident response procedures
  • Regular policy reviews

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Ask us to correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain types of data processing
  • Restriction: Request limitation of processing under certain circumstances

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, analyze usage patterns, and provide personalized content.

Types of Cookies We Use:

  • Essential: Required for basic platform functionality
  • Analytics: Help us understand how you use our site
  • Functional: Remember your preferences and settings
  • Marketing: Deliver relevant content and advertisements

You can control cookie settings through your browser preferences or our cookie management tools.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Course progress and completion data may be retained longer to maintain your learning history.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes via email or through our platform. Please review this policy periodically for the latest information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer: privacy@rentbnbacademy.com

General Inquiries: info@rentbnbacademy.com

Phone: +45 123 456 789

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